Calling Features

  1. How can I prevent telemarketing calls?

    We have a feature, Telemarketing Call Screening, to prevent such calls. With this feature, any caller that shows as "unknown number" or "out of area" on a caller ID will get a message "to hang up if you are a telemarketer". And the even better news is that this only costs $2.50 per month!
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  2. How do I know if I have a message with voice mail?

    When you pick up your phone you will hear a stutter dial tone if you have messages waiting.
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General

  1. What is SD One-Call?

    Remember to call SD One-Call before doing any digging for construction or home improvement projects. SD One-Call will help determine if there are any buried utility lines in your yard. The call is free and there is no charge for the utilities to locate their facilities by calling SD One-Call at least 48 hours before you dig. You can avoid costly repair bills that may be charged to you in the event facilities are accidently cut. Calls to SD One-Call are answered 7 days a week, 24 hours a day.

    800-781-7474


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  2. What dates are the billing cycle?

    The billing cycle runs from the 12th of the current month to the 12 of the next month. Bills are received around the 15th and are due on the 5th of the following month.

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Internet

  1. Do I need a 2nd phone line for the Interent?

    No, You can use your current phone line. It will ring busy while you are on the Internet. You may also want to consider RUSHnet High Speed Internet which allows you to be on the phone and Internet at the same time and doesn't tie up the phone line.

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  2. What are your mail server settings?

    Incoming Mail: pop.venturecomm.net
    Outgoing mail: mail.venturecomm.net
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  3. What is a web browser?

    A web browser is the software which you use to look at web pages on the Internet. The most popular web browsers are Microsoft Internet Explorer, Mozilla Firefox, and Netscape Navigator.
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  4. What is Web Builder?

    Web Builder is a tool that gives you the ability to create a personal or business website. From a simple one-page business card to a full-blown shopping cart. No development fees and no programming fees. Just point and click, the best system for those that want a website up and want it now. You can choose from 1000's of options for colors, layouts, graphics and more. Add your own logo and the pictures where you wish.
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  5. When is the Help Desk open?

    Our Help Desk is open 24 hours a day, 7 days a week.
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  6. How do I contact the Help Desk?

    1-800-847-7431
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